What product(s) did you purchase (check all that apply)

How did you discover CCI Thermal Technologies Inc. and/or its products? (check all that apply)

Please select the reason(s) why you purchased a CCI Thermal product. (check all that apply)

Please rate the following characteristics of the CCI Thermal product(s) you purchased on a scale from 1 to 5. (If you did not deal with a purchased product, please select "N/A".

Would you purchase another CCI Thermal product?

If you chose "No" or "Maybe" as your response to the previous question, please state any particular reason(s) for your choice.

Which of the following plants did you purchase product(s) from? (check all that apply)

How did you contact Customer Service? (check all that apply)

Please rate the following characteristics of the service representative on a scale from 1 to 5, where 1 means poor service and 5 means excellent service. (If you did not deal with a service representative, please select "N/A".)

Would you purchase another product through the same means?

If you chose "No" or "Maybe" as your response to the previous question, please state any particular reason(s) for your choice.

Overall, how would you rate your customer service experience?

Please rate the following characteristics of shipping/delivery on a scale from 1 to 5, where 1 means poor and 5 means excellent. (If you did not deal with shipping/delivery, please select "N/A".)

Overall, how do you feel about our shipping/delivery?

Please add any other comments you have about our shipping/delivery.

Please rate the following characteristics of the CCI Thermal website on a scale from 1 to 5.

If you could make improvments to the site what would they be?

Please indicate any follow-up action that you would like CCI Thermal Technologies Inc. to take after receiving your response to this survey. (check all that apply)